We at DiscountOnlineBikes, always value our customers. For your convenience, we have compiled some of the most frequently asked questions by our customers that may help you too!

If you are unable to find what you were looking for, please use our Live Chat or send us your issue using our Contact Us Form.

What is your association with Amazon means?
DiscountOnlineBikes offers its customers the best selling products in several categories for their convenience. We ensure that you get the only best product with our full customer assistance & support. We are working as Amazon affiliate and all checkout, delivery and returns is managed by Amazon to make things more convenient for you.
Do you offer international shipping?
We offer a limited range of items for international shipping. Please contact us for shipping info via our contact form or live chat. The shipping cost will be different plus you have to pay any additional taxes/duties applicable in your country. Also no Free Shipping applied on international shipping.
Do you offer Free shipping?
FREE shipping depends & differ on individual items, brands and manufacturers. Some items have FREE Shipping on orders over $75 in select states. Some brands have Free Shipping on orders over $250. NO Free Shipping on international orders. Please contact us for shipping rates if its not mentioned.
What payment methods do you accept?
We accept all major credit cards including Master, Visa, AmericanExpress & Discover Credit Card.
How long will delivery take?
Normally Standard shipping time takes anywhere from 5 - 7 days. Delivery time depends on several factors like payment confirmation, address etc. For International shipping, delivery time depends on your country.
What is Return Policy & time?
You may return most new, unopened items within 30 days of delivery for a full refund. Refund will take from 2-3 weeks. Refund amount and how your refund is issued may differ based on the condition of the item, how long you've had the item, and how the item was purchased. All return & refund will be managed by Amazon. For Complete info, please read: Return Policy
How can I track my order?
Go to Your Account > your Orders on Amazon.com with the email address & password you used while checking-out